Return & Exchange Policy Electronic Products & Mobile Accessories

This policy applies to all electronic products and mobile accessories available on our website. It does not apply to watches, which are subject to a separate return policy.

1. Warranty

All products covered by this policy come with a month to one-year warranty from the date of purchase as mentioned for each product , subject to the terms and conditions of the authorized agent, distributor, or supplier.

In the event of a manufacturing defect during the warranty period, the product will be handled according to the applicable warranty terms and procedures of the authorized agent or supplier.

2. Return Conditions

To be eligible for a return, the product must:

- Be in its original condition.

- Be unopened and unused.

- Remain inside its original packaging.

- Be completely sealed as received.

- Have all original agent/distributor stickers, seals, and warranty labels intact and undamaged.

- Include all original accessories, documents, and packaging.

Important: The product box must not be opened, and any seals, stickers, or warranty labels must not be removed or tampered with if you wish to return the product.

Once the product has been opened or any original agent/distributor seal, sticker, or warranty label has been removed or tampered with, the product is considered to have left its original condition and will not be eligible for return due to change of mind or simply not wanting the product.

3. Inspection Upon Delivery

As Cash on Delivery (COD) is currently the only available payment method, customers may check the condition of the external shipping package upon delivery.

Customers are not permitted to open the original product box, remove its seals, or remove/tamper with the agent/distributor stickers or warranty labels for inspection before completing the payment and receiving the order.

If the external shipping package appears visibly damaged, please inform the delivery representative before accepting the order and contact us immediately.

4. Manufacturing Defects & Warranty

If a manufacturing defect appears after the product has been opened or used, this is not considered a standard return due to change of mind. The product will instead be handled under its applicable warranty and according to the terms and procedures of the authorized agent or supplier.

Please contact us and provide details of the issue. We will advise you on the appropriate procedure based on the product condition and applicable warranty terms.

5. Products Not Eligible for Return

A return cannot be accepted in the following cases:

- The product box has been opened or the product has been used.

- Original agent/distributor seals, stickers, or warranty labels have been removed or tampered with.

- The original packaging has been damaged or is missing.

- Any original accessories or included items are missing.

- The product shows signs of use, installation, or operation.

- The product has been tampered with or an attempt has been made to repair it outside the authorized warranty service.

Please make sure you are certain about the product before opening it. Once the product is opened or its original seals, stickers, or warranty labels are removed, it cannot be returned due to change of mind or simply not wanting the product.

Important Notice

By placing an order, the customer confirms that they have read and agreed to the return and warranty policy applicable to electronic products and mobile accessories, including the requirement to keep the product sealed, unopened, and with all original agent/distributor stickers and warranty labels intact if a return is requested.